Privacy Policy

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1. Who we are

Still & Flow CIC is a Community Interest Company registered in England and Wales.

Still & Flow CIC is responsible for deciding how and why your personal information is used when you interact with our website, subscribe to our mailing list, contact us, or take part in our activities.

If you have any questions about this Privacy Policy or how we use your personal information, please contact us at:

Email: stillandflowcic@gmail.com

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2. Information we collect

Depending on how you interact with Still & Flow CIC, we may collect:

• Your name

• Your email address

• Information you provide when contacting us or subscribing to our mailing list

• Information you provide when taking part in our activities, projects or events

• Information needed to administer bookings or participation in activities, where applicable

• Website information such as IP address, browser type, device information and pages visited

• Payment or transaction information where applicable

We only collect information that we need for the relevant purpose.

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3. Our free digital magazine and mailing list

If you choose to subscribe to the Still & Flow mailing list, we collect your email address so that we can send you the free digital Still & Flow magazine every two months.

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Subscribers may also receive occasional emails from Still & Flow CIC about:

• community projects;

• workshops;

• events;

• activities and opportunities; and

• work delivered through grants that Still & Flow CIC may receive.

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We use Wix to manage our website and mailing list and to send emails.

You can unsubscribe from our emails at any time by using the unsubscribe link included in our emails or by contacting us.

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4. Why we use your information

We may use personal information to:

• send the free Still & Flow digital magazine;

• send occasional updates to people who have subscribed to our mailing list;

• communicate with people who contact us;

• organise and administer workshops, events and community projects;

• administer participation in grant-funded activities;

• manage our CIC and its activities;

• maintain and improve our website;

• keep appropriate records; and

• comply with legal and regulatory requirements.

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We will not use your personal information for a new purpose that is incompatible with the purpose for which it was collected without providing appropriate information first.

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5. Our lawful bases for using personal information

Under UK data protection law, we need a lawful basis for using personal information.

For our mailing list, where you actively choose to subscribe, we rely on your consent to send you the magazine and the occasional Still & Flow CIC updates described when you sign up.

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For other activities, the lawful basis will depend on the circumstances and may include consent, contractual necessity, legal obligation or legitimate interests, where appropriate.

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Where we rely on consent, you can withdraw your consent at any time.

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6. Who we share your information with

We do not sell or rent your personal information.

We may share personal information with trusted service providers where this is necessary to operate Still & Flow CIC, for example:

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• Wix, which provides our website and email/mailing-list services;

• payment providers, where payments are taken;

• other service providers who help us operate our website or deliver our activities; and

• public authorities or other organisations where we are legally required to provide information.

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Where another organisation processes personal information on our behalf, we take reasonable steps to ensure that it handles the information appropriately and securely.

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7. International transfers

Some service providers we use may process personal information outside the UK.

Where personal information is transferred outside the UK, we will ensure that appropriate safeguards are in place as required by applicable data protection law.

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8. How long we keep your information

We only keep personal information for as long as we reasonably need it for the purpose for which it was collected, or for as long as we are required to keep it by law.

If you unsubscribe from our mailing list, we will remove you from our active mailing list. We may retain limited information, such as your email address and unsubscribe status, where necessary to ensure that we do not send you unwanted emails.

We review the information we hold and securely delete or anonymise information when it is no longer required.

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9. Cookies and website information

Our website may use cookies and similar technologies.

Some cookies are necessary for the website to function, while others may be used to understand website usage, improve performance or provide other features.

Where required by law, we will ask for your consent before using non-essential cookies.

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You can also manage cookies through your browser settings.

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10. Keeping your information secure

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

 

11. Your data protection rights

Depending on the circumstances, you have rights under UK data protection law, including the right to:

• ask for a copy of the personal information we hold about you;

• ask us to correct inaccurate or incomplete information;

• ask us to delete your personal information in certain circumstances;

• ask us to restrict how we use your information in certain circumstances;

• object to certain uses of your information;

• withdraw consent where we rely on consent; and

• request data portability where this right applies.

You can exercise your rights by contacting us using the email address above.

You also have the right to object to direct marketing, and you can unsubscribe from our mailing list at any time.

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12. Complaints

If you have concerns about how we have used your personal information, please contact us first so that we can try to resolve the issue.

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You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

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Information about contacting the ICO is available on the ICO website.

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13. Children's information

Our activities may sometimes involve children or young people. Where we collect personal information from or about children, we will take appropriate steps to provide privacy information in a clear and age-appropriate way and handle their information in accordance with applicable data protection requirements.

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14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our activities, services or legal requirements.

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The latest version will always be published on this page with the date it was last updated.

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If we introduce a new use of personal information that requires additional privacy information, we will provide that information before starting the new processing.